CVS Training Courses 2018-2019

WHCVS are offering low cost training for voluntary and community groups.  These courses are open to  paid staff, volunteers as well as management committee members.

For further information on each course, please click on the links below:

How IT Can Save You Time and Money 27092018

This course has been designed for all users of computers, both novice and expert, to give an overview of the exciting new world of ‘Cloud Computing’ and how it can save time and money.

It will provide attendees with the opportunity to raise questions, and offers signposting to many free sources of software for further learning. This course may help you to identify your organisation’s needs for more detailed training in particular areas.


Creating a Fundable Project 281118

This is the second course in HCF’s Building Sustainability Foundation Series.

Those attending should have completed the “Get Fit for Funding” course (or equivalent), or can demonstrate that their organisation meets the basic entry criteria* for local grant funders.


Flyer WH BS Focus on Trust and Foundations 140319

With an estimated 9,000 independent trusts and foundations giving away billions of pounds each year, grants are a vital source of funding for many charitable organisations. This course is designed for those new to grant fundraising and those with some experience who want to develop, refresh or improve their skills in this area.
Those booking a place should have completed HCF’s Get Fit for Funding and Creating Fundable Projects courses (or equivalent) or be able to demonstrate their experience in fundraising


GDPR – Have You Got It Sorted 07112018

The new General Data Protection Regulation (GDPR) is now in force, as is the new Data Protection Act 2018 which enshrines the GDPR into UK law. The law applies to all types and sizes of organisations, including charities and community groups – any business that routinely handles personal data.

This course is for voluntary and community organisations who have maybe made a start on their compliance but have stalled, or for anyone needing a refresher on the key points of the law and the priority actions they need to take in their organisation. And if GDPR has passed you by so far – it’s a chance to catch up.
It is aimed at trustees, managers and key personnel with responsibility for personal data management. It may also help reinforce some GDPR compliance activities your organisation has already completed.

Marketing Your Organisation via Facebook and Twitter 06022019

This course is for staff and volunteers with a basic working knowledge of Facebook and Twitter, who would like to learn more about how to use it effectively to promote their organisation. You will need to have active Facebook and Twitter accounts set up for your organisation.

It will be primarily focused on improving your knowledge of what kind of content you should be publishing on social media, and how to measure its impact so that future content can be tailored and improved upon.

Breaks Manor – Offices to let

Second floor offices have adjoining kitchen and toilet facilities – Available from October 2018

Room 1, 3.45 x 2.15  – £55pw

Room 2, 3.15 x 2.3   – £50pw

Room 3, 3 x 2.3        – £50pw

Room 4, 6.15 x 3.3  – £65pw

Room 5, 2.5 x 3.14   – £40pw

Kitchen and toilets

Built in storage cupboards   – 3.17 x 4 – £55pw

For more information please contact Anna Fitts on

01707 263201

Recruiting & Retaining Volunteers Monday 25th June 2018

This one day course will explore the challenges of recruiting, retaining and managing volunteers and is ideal for staff and volunteers who have this responsibility as part, or all, of their role. We have split the course into 2 halves to give more choice.

For more details please see flyer Vol Management Training Flyer 2018

Venue: Gracemead House, Woods Ave, Hatfield, AL10 8HX

9.30am – 12.30pm – Recruiting Volunteers

1.00pm-4.00pm – Managing Volunteers

Booking FormVH

Story Telling

Welwyn Hatfield Inter Faith Group (WHIFG)
warmly invite you

to an afternoon of storytelling from different faiths. This event will appeal to all ages (from 4-94!) and to all faiths and those who just enjoy good stories…

Sunday 17th June 2018
3pm – 6pm

The Focolare Centre for Unity, 69 Parkway, Welwyn Garden City AL8 6JG
Parking is available in the car park at the rear of the Centre via The Cloisters and in nearby streets.
Refreshments on arrival at 3pm
Tickets: available (discounted) in advance from Valerie Skottowe
01707 324828 and from members of WHIFG
Adults: £5.00, Children (3-16): £2.00
Also for sale on the door: Adults: £6.00/Children £3.00

GDPR Compliance Opt In Notification 

As part of the new data legislation coming into force on 25 May, Welwyn Hatfield CVS needs to obtain your express permission to continue to communicate with you.

By Opting In you will be giving your written consent to Welwyn Hatfield CVS to process and store your data.  We will not share your data with any third party organisations and we will only communicate with you in respect of relevant business information and information in relation to events and services that may be relevant to your organisation.

Please click Opt In here and complete the short form to enable us to retain your organisation on our communication list.

Completing and sending this form gives us permission to use the data you provide for the purposes of responding to your enquiries, sending you news, information and communicating with you as and when necessary. We will not share your personal data with any third parties. Further details of how your data will be used and your rights are contained in our  Welwyn Hatfield CVS GDPR Privacy Policy



The Valuing Volunteer Management 6 Point Promise is an initiative which aims to raise awareness of the need for good practice in volunteer management.  It is a Hertfordshire wide scheme.  Volunteer involving organisations are encouraged to self assess their current policies, practices and procedures with an easy to use online checklist.

The checklist consists of a series of simple statements about basic volunteer management.  Organisations can decide whether they fully meet the criteria, meet them partly, or not meet them at all.  Where gaps are identified, Hertsmere Volunteer Centre is able to help with 1:1 guidance, template documents and training sessions.

Once all the criteria of the 6 Point Promise have been met, the organisation will be issued with a certificate and listed on the Volunteering Herts website.

he benefits of signing up to the the 6 Point Promise will be:

  • to be recognised by potential funders as taking volunteer management seriously.
  • to be eligible for nomination for the countywide Valuing Volunteer Management Award.
  • to be recognised by volunteers as a good organisation with which to work.
  • to be more likely to recruit and retain volunteers.
  • to have a higher profile – named on Volunteer Centres Herts website.
  • to have access to further support from your local Volunteer Centre.

Valuing Volunteer Management – 6 Point Promise.  These are the 6 areas of volunteer management that will be covered in the checklist:

  • Planning for Volunteer involvement – a Volunteer Policy covers all aspects of the relationship with volunteers.  Role descriptions are produced and volunteering is open to everyone
  • Recruitment process – potential volunteers are contacted quickly and recruitment processes are fair, efficient and consistent.
  • Induction – new volunteers receive thorough preparation for their tasks and have a named person for ongoing support.
  • Support and safety – volunteers are covered by insurance and are included in health and safety policies.  Out of pocket expenses are met wherever possible.
  • Training and personal development – volunteers motivations are met with appropriate tasks and those with extra support needs are enabled to volunteer wherever possible.
  • Involving, rewarding and recognising volunteers – volunteers contribute to decision making and are fully involved in the organisations activities.  Volunteers receive appropriate recognition for their efforts and we say…..THANK YOU!

We can help provide support for volunteer involving organisations based in Broxbourne and East Hertfordshire to recruit, manage and retain volunteers.

We help organisations develop volunteering opportunities and offer practical advice on all aspects of working with volunteers.

We provide support & advice for:

  • Volunteer involving organisations
  • Small voluntary groups
  • Charities
  • Not-for Profit and Statutory Agencies


Whether an organisation needs a data protection officer (DPO) or not is one of the big questions in the run up to GDPR being enforced on the 25 May 2018, and your organisation may be required to have one. The DPO’s main responsibility is to inform and monitor GDPR compliance within an organisation, and to remind data processors and controllers of their data protection responsibilities.

The DPO is the first point of contact for any data protection queries and must have a direct feed into top-level management. They’re not responsible for the organisation’s GDPR Compliance but act as an intermediary between the Information Commissioner’s Office (ICO) and the organisation.

The DPO must be independent, cannot have a dual role and must not be appointed if there’s a conflict of interest between their role and the organisation’s. A lower-level employee would be able to take on the role. However, it is unlikely that they would have suitable qualifications. As the internal authority on data guidance, the DPO must be an expert on all things GDPR.

Who is required to have one?

A DPO is not always essential. However, the Article 29 Working Party, an advisory body of the EU which contributed to the GDPR, stipulates that organisations should assume that one is necessary unless they can demonstrate otherwise.

The criteria for a DPO is as follows:

  1. When an organisation is processing large amounts of personal data or special categories of data (eg political opinions, religious belief).
  2. When data processing is carried out by a public authority.
  3. When the uses of data involve large-scale monitoring of data subjects (people who data is held about).

A DPO is not required if:

  • personal information is not processed at all
  • personal data is only processed on a small scale
  • the main activities of the organisation rarely involve monitoring data subjects.

Even if a DPO is not necessary, Article 29 states that organisations should keep records of their processes and data breaches.

Organisations that process large amounts of data such as search engines, hospitals and governments will need a DPO. They will also be essential if the collection, monitoring and handling of data is vital to your organisation’s activities.

Decide to what extent you need to process data to function properly as an organisation. If it is essential, you will need a DPO.

Who should be advised to have one?

If your organisation handles large quantities of data, then it would be wise to consider appointing a DPO. If you have looked at your organisation and decided you do not need one, it is advised in Article 29 that you conduct an internal analysis before deciding. This will depend on the size and scale of the data processing.

Smaller charities may only need a DPO for a limited time and hiring somebody specifically for the role may be excessive. In this situation, it would be appropriate to outsource the DPO function to a third party or bring someone in on a contract basis. This Data protection officer would still be part of and represent your organisation and would be there for any data protection related queries you may have.

Even if you have not identified a need for a DPO, you can appoint one on a voluntary basis, which is encouraged by Article 29. This shows the ICO and your members a commitment to GDPR compliance and an upholding of individuals’ rights and freedoms.

Source NCVO

Public urged to tick the gift aid box

The government is reminding the public to tick the gift aid boxes on donations so that charities don’t miss out on £600m extra funding.
The call comes after research, published by HMRC, shows that a third of eligible donations made to many of the UK’s 200,000 charities did not add Gift Aid when they could have done. This means that charities are losing out on extra funding worth nearly £600 million a year.
Gift Aid allows charities to claim an extra 25p for every £1 donated. To add Gift Aid, donors must have paid income or capital gains tax that year worth at least the value of the Gift Aid being added and they must give the charity permission to claim it.

Click here for more details

Community Hertsmere can offer you the following services

Community Hertsmere offers a full bookkeeping service. This can be short term cover (eg. for staff sickness) or a long term arrangement.

  • There are several advantages to using our bookkeeping service:
    No worries about holiday/sickness cover
    Fully experienced, qualified, staff with a full understanding
    of the local charity sector
    Every hour you pay for is a fully productive hour
    We can increase or decrease the hours, each week, depending upon your requirements (e.g. month and etc.)  For further details please see poster Bookkeeping Poster

Web-design and hosting
Having a presence online can be valuable communication tool for organisations of all sizes.  Community Hertsmere can assist you with everything that’s website related, from your domain name and hosting to what kind of website you’ll need to meet your requirements. Whether it’s a simple one-page design, a CMS (Content Management System) that you can maintain and develop yourselves or even just some advice, we’re here to help.

For further details please see poster Web-design and hosting


Arise Hatfield supports community groups and initiatives within Hatfield, with funding of up to £1000.  To find out more please get in touch with Karina on 01707 275050 or