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Volunteers helping as stewards at Hertfordshire vaccination and testing centres

We have been receiving a lot of positive messages about our volunteers from the medical staff and community. We have also heard from our volunteers about their experiences volunteering at vaccination centres and testing sites throughout Hertfordshire.
We wouldn’t be able to the help the wider community without there commitment, care and dedication and we are extremely grateful to have you as team.

Peace Gardens and Sacred Spaces – In and Around Herts

Looking for a bit of escapism and travel without leaving the comfort of your home? Attached is an invitation from Welwyn Hatfield Interfaith Group and Kadam Dance for a virtual event starting this evening at 8pm.For assess to the Zoom Event please contact: Theresa McCrave



Online Parent & Guardian Awareness Sessions

On 3rd February Welwyn Hatfield Community Safety Partnership at Welwyn Hatfield Borough Council are hosting awareness sessions for parents and guardians in Welwyn Hatfield. These session have only been made possible through the funding provided by Hertfordshire Community Foundation.

Though the sessions are aimed at parents/guardians they may also be useful for youth professionals to attend and/or any other interested parties.

To book a place please visit:  

NHS Charities Grant

NHS Charities Together in partnership with Herts and West Essex Integrated Care System

Please note:

  • Grant of up to £5k per district (this can be for one organisation or shared between organisations)
  • This money is to help charities supporting those struggling over this winter (including those affected by pressures on the NHS)
  • Hertfordshire applications only
  • All bids will be discussed with CCGs, District council and Hertfordshire County Council
  • Completed forms must be returned to by midnight on Friday 22nd January but bidders are recommended to speak to him informally before making a bid (07900 161673)


  1. £5k is the largest bid for each district but if Districts are supportive a bid across more than one district can be made
  2. Every bid must specify the district localities to be served
  3. Every bid must specifically identify at least one category listed in the criteria that applies to the application
  4. Every bid must evidence how the project will be conducted safely in terms of Covid-19 guidance
  5. The money must be spent to ease winter pressures on citizens and system and definitely by the end March 2021


Your bid is most likely to be successful if it shows:

  • Clearly defined needs and demonstrable outcomes
  • Plans to work in partnership with other organisations to maximise impact and build community resilience in particular showing join up with Herts Help, community navigators and link workers


  • The deadline for bids is 22nd January
  • A condition of the award is that there will be a one page report, provided in April 2021 on the activities carried out
  • This will include a measure of individual outcomes (this can be negotiated/agreed at award and various tools already used by the voluntary sector in Herts are available to help, along with advice on how to use them if needed)
  • Money to be spent by the end of March – to ensure this happens during the current crisis reasonable variation or the original plan is likely to be acceptable by negotiation
  • There will be a simple grant agreement/MOU setting out your responsibilities based on the bid  

Areas to be covered

  • Loneliness – including changes to ways of working to support remote working during lockdown
  • Food and fuel poverty interventions not already covered by HCC plans
  • Handyman and other practical help to vulnerable people (insulation, repairs, falls prevention etc.)
  • Hoarding and decluttering
  • Homelessness
  • Other projects suggested by Districts or local CVSs including where local charities providing winter relevant support are facing difficulties (as long as outcomes guaranteed)

Safeguarding in Employment 

All Staff employed in the performance of the Services must have the right to work in the UK.

All Staff will require Disclosure and Barring Service (DBS) checks

Bidding organisations will no doubt appreciate that DBS checks are essential and that there is a substantial lead-time awaiting the results. Furthermore, there is a cost implication that will need to be addressed.


•        Services must be provided in Hertfordshire and be able to show how their project benefits residents in the relevant district.

•        Organisations must be able to provide the following:

o       A copy of their governing document

o       A copy of their most recent accounts

o       A list of current trustees/management committee members (at least two of whom must be independent/unrelated)

o       Copies of their equality policy and relevant safeguarding policies

If any of these requirements (or others below) present you with a problem, we suggest you discuss with Tim Anfilogoff before making a bid.

The Deadline for Submission is midnight on Friday 22 January 2021

You must complete and respond to all questions in this small grant application and return it to

If anything is unclear, please contact Tim Anfilogoff, Head of Community Resilience at HVCCG

Or on Teams, Zoom, or if all else fails telephone: 07900 161673

Volunteers needed for Lateral Testing roll out in local secondary school

The Onslow St Audrey’s School will start lateral flow testing for Covid-19 for all students in January.

Students and staff will be able to take a test and 30 minutes later get the result.

Communities 1st, along with the Volunteer Centre in Welwyn Hatfield, have been asked to recruit and co-ordinate volunteers to assist with non-clinical duties around reception and queue management.

Volunteers can come from any background. You will be trained on line, and then be asked to volunteer for a 4-hour shift. At the start of the shift you will be issued with PPE and be tested yourself. All volunteers will receive travel expenses and refreshments.

Individuals who are interested in volunteering need to register at   Once registered, ID verified and vetted, volunteers will receive training links for the online training. 

Individuals will be asked to volunteer for a vacant shift (a shift is 4 hours) and there will be about 8-11 volunteers on each shift.

The expected duties are

  • Registration Desk – Registration Assistant
    • Greet students at arrival
    • Provide test kits and directions to swabbing desk
  • Swabbing Desk – Test Assistant
    • Provide instructions on what to expect with taking the LFT
  • Processing Desk – Processor Assistant
    • Conducts processing of tests and interprets results.
  • Recording Desk – Results Recorder
    • Collates results from Processing Assistants and uploads to digital solution

Volunteers will be required to commit to a whole shift and ideally more than 1 day, this will help build experience and efficiency of the testing process.

If you wish to volunteer please register at or email

Youth Mentor

I am contacting to promote and raise awareness of the service that we offer young people who are at risk of NEET/are NEET. The Herts Youth Futures project provides one-to-one mentoring support for individuals facing barriers to education, training and/or employment. This BBO (Building Better Opportunities) project is in partnership with Hertfordshire County Council and is funded by The National Lottery Community Fund and European Social Fund whom have invested £1.1 million to aid young people into supported and sustained work and education.

What’s different about this project?

The unique aspects of this project are that once referred, individuals will be allocated a Youth Mentor who will tailor their support solely based on the individuals’ needs. Additionally, this support is based around flexibility, being dependent on individuals’ circumstances and with the vision of long-term advice and guidance. With numerous partner organisations across the county , this is an extremely far-reaching project. It utilises a diverse range of expertise and therefore aims to ensure the needs of all individuals can be met in some form.

Hertfordshire Mind Network as a leading mental health services provider can thus offer tailored and focused support, contributing to the network of specialised mentoring delivered by Herts Youth Futures.

Who can join Herts Youth Futures?

  • A young person aged 15-19
  • An under-21 care leaver, or an under 25 young person with learning disabilities
  • Registered unemployed
  • At risks of NEET or NEET
  • Economically inactive
  • Have the right to work in the U.K. (proof required)

How to contact us

For a referral form please contact or contact the central team on 01992 556183.

Remote Volunteer Family Support Worker National Helpline

Family Lives operate a free confidential helpline for anyone experiencing difficulties in their family or relationship. Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc.  You can find out more about our services on our website 

Parenting and family support from Family Lives (formerly Parentline Plus) through our website, helpline 0808 800 2222, email service at and local services.

We are a national service with home-based call takers county wide as well as three call centres in the UK, one based in Old Hatfield in Hertfordshire, one based in Hadleigh in Essex and one in Newcastle. Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can lasts around half to one hour.  

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn.  Being remote it will be very important that you have a PC/laptop, headset, good Wifi and a private place to work from home.  

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.   We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility, but can be helpful to know at the outset that is the general expectation.  

We have call taker training sessions in January 2021, this runs over five sessions the dates are below and is done remotely connecting you via a Microsoft Teams link. You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely.   

January 2021 

Monday 18th – 12 to 4pm 

Tuesday 19th – 12 to 4pm 

Monday 25th – 12 to 4pm 

Tuesday 26th – 12 to 4pm 

Monday 1st February – 12 to 4pm 

We are also running a second training group in January 2021 on Saturday’s 

January / February 2021 

Saturday 23rd  January 

Saturday 30th  January 

Saturday 6th February 

Saturday 13th February 

Saturday 20th February 

Times: 10am to 2pm 

To apply for this role, please contact us for an application form . We will then be in contact with you to arrange a telephone interview at a time that suits you, we will be able to give you a broad outline of what is involved in the Call Taker role, what we cover during the training and hopefully answer any questions you might have. Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training. 

The history of the Focolare Movement

The history of the Focolare Movement &
its work for inter religious dialogue

Many people ask, ‘What is the Focolare Movement? Here is an opportunity to find out

Main speakers:
Jon Dal Din & Pat Whitney

Tuesday 8th December 2020 8.00p.m

by Zoom

Meeting ID: 857 5764 1505

Passcode: 647113

Requests for Christmas Kindness gift boxes for Hertfordshire’s older or isolated residents

We are delighted to tell you about the launch of our festive project ‘Christmas Kindness ’, which will be delivered in partnership with Small Acts of Kindness and HertsHelp. An army of volunteers are about to start packing the boxes so we expect boxes to be available for collection from Croxley Green early next week. We need your help to make this happen and to bring a smile and Christmas kindness to older and vulnerable people across the county who are feeling more than a bit lonely and isolated right now.

We will have 3000 Christmas gift boxes ready from the first week of December  for collection and distribution by our partner organisations who’ve identified people who would benefit from a bit of festive cheer. Each box will include approx. 5 gifts, and will include a Christmas card, sticker feedback card , a Hertshelp information leaflet, chocolate/biscuits, a reusable face mask and a fleecy blanket.  We’ve already received interest from some organisations who will be doing door step deliveries of Christmas Kindness boxes to people who they know will be on their own this Christmas.

As you can imagine, logistically this really will be a challenge, and so I’m emailing you to see if your organisation would like a share of the Christmas Kindness boxes to distribute to anyone in need. If you would like an allocation of boxes, then I will need to know a few details so that I can register your interest and coordinate a response on your behalf for Small Acts of Kindness.

We will need to know the number of boxes that you would like ( please make sure that your request is as accurate as possible so that we can ensure that everyone who needs a box receives one). We would also like to know where the boxes will be delivered to ( area, village, town, district etc.) so that we can try and avoid any duplication.

We are mindful that there are different dietary requirements , however given the short timescale for mobilisation we’ve ensured that all edible contents are vegan. On this occasion , we  are unable to cater for specific dietary requests . Can we therefore please ask that any item in the box which is not suitable is gifted  by the recipient to someone else?

I will coordinate your requests and liaise with Small Acts of Kindness on your behalf. Please note the following:-

  • You will need to make arrangements ( via me) for a named contact to collect the boxes from Croxley Green C/O Lynne Misner

Small Acts of Kindness, 3 Abloy, Hatters Lane, Croxley Park, WD18 8AJ. They are happy for collections to take place on any of the days from the 2nd December until the 10th , between 10.30am  and 4 pm but it has to be by prior arrangement. I will coordinate your responses so please email me with details.

  • You will need to ensure that the vehicle which collects the boxes ( which will be in batches of 5) is big enough !
  • The dimensions of the storage boxes are: 590 x 390 x 420mm. Each of these storage boxes will hold 5 Christmas Kindness Boxes.
  • You will need to confirm a date and time for collection in advance ( so that SAOK can follow Covid guidelines for collection).
  • You will need to provide me with contact details including a named contact and a  mobile number so that SAOK can contact you if you do not manage to collect at the agreed time.
  • You/your organisation will need to organise for the delivery of the boxes once you are in receipt of your allocated batch.

I would be grateful if you let me know if you are interested in collecting a batch of the Christmas Kindness boxes for delivery to people who you are aware of by Monday 30th November . Allocation of boxes will be on a first come, first serve basis, and  your requests should be based on a realistic number ( i.e. identified number of individuals who are elderly, vulnerable, recently bereaved , feeling isolated having stayed in their homes since March or living alone).

Civic Awards 2021

The Civic Awards, Welwyn Hatfield Borough’s highest accolade, are presented each year to people for a range of achievements.  These include, but are not limited to, service to the community, bravery/courage, environmental work, arts and sport, education and heritage.

We will need contact information about the person you are nominating as well as the First and Second people making the nomination and a brief history in 300-500 words why you consider them suitable for a Civic Award.

There are also two special categories:

Community Award

Please tick this box if you wish to nominate the person for the Mears sponsored Community Award

Young Person’s Award

Please tick this box if you wish to nominate the person for the University of Hertfordshire sponsored Young Person’s Award for anyone aged 21 or under

Nominations Forms can be completed online:

Awards are given for a wide variety of reasons to people from all walks of life.

Candidates are nominated by you – Welwyn Hatfield’s residents – and from these nominations up to five award winners are selected by a judging panel chaired by the Mayor.  The common factor and criteria in all candidates is the extraordinary commitment, dedication, energy and effort they have shown in their particular field or towards achieving a particular goal.  Each award consists of a personalised trophy, a certificate and a cheque for £250.  The recipients’ names are also entered into an official Civic Awards book where their achievement is recorded for posterity.

Nominations can be submitted at any time.  However for inclusion in the Civic Awards 2021, forms must be submitted by Friday 22nd January 2021.  The judging panel will then consider all nominations and the awards will be presented at the Annual Council Meeting.