The Welwyn Hatfield CVS Community Car Scheme provides a transport service for older people or people with an illness or disability who cannot use public transport.  Local volunteers use their own vehicles or our specially adapted MPV vehicles to collect clients and take them to health-related medical appointments, shopping or social activities.

The scheme part funded by Hertfordshire County Council and East & North Hertfordshire CCG.

All of our volunteers have been DBS check and are cleared to drive; some have even been with us for many years giving up their time to help the scheme and community. You can view feedback about our volunteers and service below.

Important! Covid guidelines and protocols after 19th July
The Welwyn Hatfield Community Car Scheme transports mostly vulnerable and elderly clients through its service and we have therefore taken the decision to keep our COVID-19 Safety Protocols in place to protect our volunteers and clients. Due to the rise in cases in the UK, new strains occurring and government updates, please check back regularly for the latest information on how the scheme is operating.

Staff, volunteers and clients must follow our COVID-19 safety protocols

  • Face coverings must cover your nose, your mouth and be worn by drivers and clients.
  • Hand sanitiser must be use regularly by those travelling in the vehicle.
  • Drivers will sanitise the car and external handles before taking new passengers.
  • Where possible, an independent passenger must sit on the back left seat of the driver.
  • A carer is allowed to travel with a passenger if necessary
  • Two windows will be open for good ventilation.
  • Drivers are within their right to refuse transport if clients do not comply.

Specially Equipped Vehicles

Using our specially equipped people carriers, we are able to transport people easily who are unable to transfer from their wheelchair to health related appointments. Our staff will ask you for your requirements when you book your appointment.

Funded by: West Herts Charitable Trust, Childwick Trust, Herts Community Foundation, Herts County Council, Wellfield Trust and Hatfield Town Council

What are the requirements?

Staff and volunteer drivers work together to provide quality transport for:

  • Medical appointments
  • Support groups
  • Day centres visits
  • Visits to sick relatives and friends
  • Shopping

We require a minimum of one weeks notice to help find you a driver. We get quite busy and sometime it is not always possible to fulfil your requirements however, we will always try our best.

Sometimes it is not always possible for clients to communicate with us directly. Carers, Support Workers and other agencies can also refer clients for assistance.

The charge is 60p per mile from the volunteer’s home and you are able to request a single or return trip on booking.

Please contact us on the details below if you would like to book transport.

T: 01707 273875

Eve - Volunteer Driver
Eve - Volunteer Driver
Kevin – Volunteer Driver
Kevin – Volunteer Driver
Thippi – Volunteer Driver
Thippi – Volunteer Driver
Paul – Volunteer Driver
Paul – Volunteer Driver
Ted – Volunteer Driver
Ted – Volunteer Driver
Alison – Project Support
Alison – Project Support
Robin – Volunteer Driver
Robin – Volunteer Driver
Geoff – Volunteer Driver
Geoff – Volunteer Driver
Jeff – Volunteer Driver
Jeff – Volunteer Driver

Become a volunteer driver

  • Do you want a volunteering role that really makes a difference to people’s lives?
  • Do you like working with people?
  • Are you compassionate and reliable?
  • Do you own a car and have some time to spare?
  • Do you enjoy helping and driving?

We would like to hear from you!

We are alway looking for volunteer drivers and would love to here from you if you have some hours spare during the week, please fill in our registration form and return to E:

Support us

We rely on limited funding to keep the scheme in operation for our vulnerable people in community and we always we always welcome contributions. If you would like to make a donation, please select the button below and state car scheme on your contribution.

What people say about our car scheme 

“Through your columns I should like to say a big thank you to the Community Car Service.
Three years ago my husband suffered a stroke. This affected his mobility, meaning he was no longer able to drive and as I am a non-driver meant relying on friends, family or taxi for hospital, doctors, visits etc.
We then discovered the Community Car Scheme and I cannot speak too highly of the service we have received.
The Volunteers in the office are always cheerful, friendly and helpful making every effort to book you a car on the date requested.
The drivers are kind and caring. They are always prompt and nothing is too much trouble.
This amazing service has been a lifeline for us and at a cost of only 60p per mile is worth every penny.
However, they do need more drivers so, if you have some spare time perhaps you could volunteer for such a worthwhile service.”

AS, Welwyn – Source Welwyn Hatfield Times

“Absolutely great organisation. Enabled an elderly neighbour to attend a 12 week falls prevention class, picking her up and dropping her at home every week, all at very reasonable cost. Really recommend them to help people who otherwise would not be able to get out and about”.  


“You have done so much for me over this year, I can’t say how grateful I am”

Mr H

“I would just like to say how much I appreciate your voluntary car scheme.

My husband returned from hospital 3 months ago confined to a wheelchair.  As he became stronger he was eager to leave the house and, having used the car scheme previously, we once again approached them.  Sadly the wheelchair vehicle had not passed its MOT and so they were without a vehicle.  The promised they would keep me in touch and inform me about progress, this they did.  As soon as they had a new vehicle they rang and we were able to book outings.  They kept their promise about keeping me in touch, were always cheerful and kind with a very positive attitude.

There is something very special about this team of people which sets them above others I have dealt with recently”.