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Remote Family Support Worker National Helpline – Family Lives Training Session

January 28, 2023 @ 10:00 AM - 2:00 PM

|Recurring Event (See all)

An event every week that begins at 10:00 AM on Saturday, repeating until February 4, 2023

Family Lives operate a free confidential helpline for anyone experiencing difficulties in their family or relationship. Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. They are hosting training session for their Remote Family Support Worker National Helpline roles on the dates below. Training run over five sessions remotely, connecting you via a Microsoft Teams link. You would need to be able to attend all five sessions and be available on four occasions to listen in to calls, this can be organised remotely.

Training Dates

  • Saturday 7th January 2023 10am – 2pm
  • Saturday 14th January 2023 10am – 2pm
  • Saturday 21st January 2023 10am – 2pm
  • Tuesday 24th January 2023 10am -2 pm
  • Thursday 26th January 2023 10am -2 pm
  • Saturday 28th January 2023 10am – 2pm
  • Tuesday 31st January 2023 10am -2 pm
  • Thursday 2nd February 2023 10am -2 pm
  • Saturday 4th February 2023 10am – 2pm
  • Tuesday 7th February 2023 10am -2 pm
  To apply, please contact us Family Lives for an application form. We will then be in contact with you to arrange a telephone interview at a time that suits you, we will be able to give you a broad outline of what is involved in the Call Taker role, what we cover during the training and hopefully answer any questions you might have. Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training. Contact: volunteercentre@whcvs.org.uk    


January 28, 2023
10:00 AM - 2:00 PM
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Family Lives
0808 800 2222
View Organiser Website

If you would like to advertise your event or activity with the Welwyn Hatfield Community & Voluntary Service, please email:office@whcvs.org.uk