Welcome to our event and activities page where you will find:

  • Events, activities and training provided by the Welwyn Hafield Community & Voluntary Service
  • Events, activities and training from our affiliated organisation
  • Local & national campaigns

Please use the search bar to narrow your choice.

Loading Events

« All Events

Volunteer Training – Office or Remote Family Support Worker National Helpline

July 6 @ 10:00 AM - 2:00 PM

|Recurring Event (See all)

One event on June 15, 2024 at 10:00 AM

One event on June 22, 2024 at 10:00 AM

One event on June 29, 2024 at 10:00 AM

One event on July 6, 2024 at 10:00 AM

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

The helpline is a free confidential service that allows users to have a telephone conversation with one of our trained supporters, who provide emotional support, information and advice and guidance on a broad range of family issues. Join this free training session and become one of Family Lives valued volunteers. Areas of training: 
  • Providing emotional support to family members via a free confidential helpline service
  • Using the Family Lives support model and tools to provide an empathic telephone ‘listening’ service
  • Ensuring all service users receive a high quality experience
  • Sign-posting users to other agencies for information and additional support
  • Completing conversation data records
  • Alerting the shift supervisor to any difficult situations

Please register to volunteer here



Family Lives
020 7553 3080
View Organiser Website

If you would like to advertise your event or activity with the Welwyn Hatfield Community & Voluntary Service, please email:office@whcvs.org.uk