Seasons Greeting from all of us at the Welwyn Hatfield Community and Voluntary Services

Seasons greetings and we hope you have a lovey New Year.

As you go about your travels, spare a thought for those who will be spending Christmas on their own. Spread a little kindness to your neighbour who may live on their own; why not take a plate of hot food to them. If you are unable to do that, a box of chocolates or some flowers to make the day seem a little less gloomy.

Normally at this time of the year, we would be collating Christmas presents for children donated by two local churches. This year, we are mixing things up a bit. Catholic Church of the Holy Family in Welwyn Garden City has kindly offered funds to purchase gift vouchers instead, so that families either spend it on presents, put it towards their Christmas meals or something like a warm coat.

We also helped recruit volunteers for the Christmas hampers organised by our member The Kingdom of Light Church and had great feedback on the amount of help they received from us. Working together with other member charities – Hatfield Food Bank, Potential Kids and the NHS Social Subscribers, clients who have received their hampers have extended their thanks and were pleased stating they were generous and will last a while.

For the season of giving, we appealed to the Welwyn Hatfield community to consider putting together a small box of items for refugee children facing their first Christmas in a new country. We received gifts from the Brookmans Park United Reformed Church and Marychurch R C Church in Hatfield. These have been delivered through our Love Welwyn Hatfield project.

During our close, some of our volunteers from our Let’s Chat service will be checking in on our vulnerable clients to lend a listening ear and offer a friendly conversation.

Before we close for the holidays, our volunteers and staff will be providing doorstep visits to some of our clients with a little gift kindly donated by Waitrose in Welwyn Garden City or Small Acts of kindness along with a song to put a smile on their face at a difficult time.

We’d like to thank these organisations for thinking of their wellbeing and putting them at the front of their thoughts; we’re sure these will be a lovely surprise for them.

We would also like to thank all of our volunteers, trustees, staff and supporters for all of their hard work for the charity throughout the year. We welcome 2022 with open arms and hope the year will be better and brighter for all.

The office will be closed from Thursday 23rd December 2021 to Tuesday 4th January 2022

Additional Support

ReStart is Resolve’s Homeless Project set up to directly tackle the issue of homelessness and rough sleeping in the borough delivered in partnership with Welwyn Hatfield Borough Council (WHBC). ReStart is the culmination of Resolve’s Night Shelter and the work of the Hatfield Night Shelter before that. They have come together with the WHBC to provide housing solutions for people who may find themselves sleeping rough, known as street homeless.

If you see someone sleeping rough, the best thing to do is to report that in one or more of these ways:

Details about all of Resolve’s Services and their Cafe SPARKS can be found on. their website. The team will be working all over the Christmas period including Christmas Day, Boxing Day and New Year.

HertsHelp is a network of community organisations in Hertfordshire working together. They exist to listen and help you find independent support, guidance and information you need to get the most out of life.

Call  0300 123 4044 or email 

They will be closed:

  • Saturday 25th December 2021, Closed
  • Sunday 26th December 2021, Closed
  • Saturday 1st January 2022, Closed

If you are experiencing a mental health crisis and would like someone to talk to, you can call the NightLight Crisis Helpline on T: 01923 256391

Phone lines are open from 7pm – 1pm every day of the year

The helpline will provide emotional support, advice and information if you are feeling distressed and are in crisis.

They will offer you sensitive and non-judgmental support from our team of dedicated Crisis Support Workers and Peer Mentors.

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

Call us any time, day or night free of charge

Tel: 116 123


In crisis and need to talk to someone?

Crisis Text Line is here for you.

Text HOME to 741741 to reach a volunteer Crisis Counselor.

Free 24/7 support at your fingertips.

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