Assertiveness and Communication Styles

Assertiveness is a learned behaviour and thinking style encompassing the ability to express yourself in an open, honest and direct way. Being assertive means recognising your rights whilst respecting the rights of others. Contrary to belief, assertiveness is not a fixed state and it can be learned by anyone.

This workshop aims to support attendees to learn about the different types of communication styles and how to become more assertive in all walks of life.

Assertiveness and Communication Styles

Assertiveness is a learned behaviour and thinking style encompassing the ability to express yourself in an open, honest and direct way. Being assertive means recognising your rights whilst respecting the rights of others. Contrary to belief, assertiveness is not a fixed state and it can be learned by anyone.

This workshop aims to support attendees to learn about the different types of communication styles and how to become more assertive in all walks of life.

Equality & Diversity in Recruitment

This course provides a step-by-step process to delivering fair and safe recruitment. The course will engage participants in exercises to enable them to explore unconscious bias, and how this could negatively impact the recruitment process.

Participants attending the course will also benefit from receiving some practical tools which will help them to plan and prepare for recruitment to ensure all legal requirements are met.

Equality & Diversity in Recruitment

This course provides a step-by-step process to delivering fair and safe recruitment. The course will engage participants in exercises to enable them to explore unconscious bias, and how this could negatively impact the recruitment process.

Participants attending the course will also benefit from receiving some practical tools which will help them to plan and prepare for recruitment to ensure all legal requirements are met.

Exploring Gender Identity, Diversity and Sexuality

This course explores gender identity, gender diversity and what it means to be trans or gender non-conforming. Candidates will understand the legislation that supports individuals in the LGBTQi community who experience challenges, specifically those faced by older members of the community.

Strategies for inclusive practice will be discussed along with the importance of language relating to gender and sexuality in supporting this.

Exploring Gender Identity, Diversity and Sexuality

This course explores gender identity, gender diversity and what it means to be trans or gender non-conforming. Candidates will understand the legislation that supports individuals in the LGBTQi community who experience challenges, specifically those faced by older members of the community.

Strategies for inclusive practice will be discussed along with the importance of language relating to gender and sexuality in supporting this.

Racism Awareness in Practice

This course is for all staff within social care settings and explores race related matters within the workplace. This course will identify examples of racism, including overt and covert racism, as well as microaggressions. Through reflective conversations, staff will be able to make changes within practice to promote inclusive, diverse, and supportive working environments.

Racism Awareness in Practice

This course is for all staff within social care settings and explores race related matters within the workplace. This course will identify examples of racism, including overt and covert racism, as well as microaggressions. Through reflective conversations, staff will be able to make changes within practice to promote inclusive, diverse, and supportive working environments.

Embracing Cultural Differences

This course highlights the importance of embracing cultural differences to ensure that all stakeholders feel valued, included, and benefit from a culturally appropriate approach. Practical ways to work alongside stakeholders in co-design will be explored as a means through which to support the development of culturally relevant services. Following this training candidates will be able to identify new working practices and systems to reflect the diverse cultures of each individual.

Disability Inclusion

This course will explore all aspects of disability, including hidden disabilities and long-term health conditions. There will be a focus on maximising inclusion through a variety of methods including the use of reasonable adjustments.

Candidates will also consider the importance of language in fostering an inclusive culture.

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