Wednesday 24th February 2021
10.00am – 12.30pm 
Recruiting Volunteers
2.00pm-4.30pmManaging Volunteers

Venue: A Virtual Training Session on Zoom

­­­­­­­­­­­­­­­­­­­­­­­­­­­This interactive and engaging one-day course will explore the challenges of recruiting, retaining and managing volunteers. It is ideal for staff who have this responsibility as their role.

Morning session

Topics include:

1. Volunteer motivation

2. Writing role descriptions

3.  Writing recruitment adverts

4. Selection process

5. Induction and support

Afternoon session

Topics include:

1. Volunteer Supervision

2. Managing changing motivations

3. Dealing with challenging or difficult behaviour

4. Saying “Goodbye”

5. Rewarding and recognising volunteers

If you have not already achieved 6 Point Promise accreditation this is an ideal opportunity to get started!  

Achieving this standard is acknowledgement of your commitment to excellence in volunteer management. It gives potential funders evidence of the quality service they look for and potential volunteers can be confident that they will be valued and supported by your organisation.


Herts voluntary organisations:                 £25 half-day  or  £45 full-day  (Includes Template Documents)

Statutory organisations:                           £50 half-day  or  £90 full-day  (Includes Template Documents)

For further information email Carmen Dillon at or call 01707 274861

Let us know if you have any access or learning support requirements.